YAGESHARK SERVICE GUARANTEE


YAGESHARK insists on the concept of “Reasonable Price, Trustworthy Quality” and devotes to providing the best quality products and trustworthy customer service. We focus on combining customer experience and product sales, listening to our customers through various channels of sharing and interactive communication, and improving the quality of products and services. YAGESHARK provides more professional service, choose YAGESHARK team and enjoy your shopping time. Join us, share your beauty!



Pre-Sale Service

Honest Product Description - All of our product descriptions are honest, and all the pictures you see in your store are real shots.
24 hours online - We will reply you within 24 hours and answer any questions honestly and patiently.
Quick Response to Massages - We review emails and massages within 5 hours and respond to your questions as soon as possible.
Considerate Package Tracking Service - We will provide your tracking number when the product is first shipped.



After-sales Service Service

Guide - If you have any problem about the hair, please contact us at the first time.
Timely and Effective Response - We will try our best to help you solve your problems.
Reasonable Return Policy - Responsible for goods not damaged-artificially,returned within 7 days by wrong type, color or size.
Professional Customer Service - Perfect return and exchange service as well as refund system, offering you the best after-sales guarantee.



NOTICE:

All products provided by YAGESHARK store will be subcontracted to third-party professional logistic company or courier company for delivery. If customers are unsatisfied with our service or delivery, please contact us.
YAGESHARK and logistics partners assume the risk of product damage in logistics services.

After receiving the goods, YAGESHARK strongly recommends that you carefully check the appearance, quantity, accessories and other aspects of the goods. YAGESHARK will always focus on customer experience and properly handle service issues during use.